Help category
Orders and customers
Review orders, confirm payments, contact customers, print invoices, and manage status.
Category guides
01Manage an orderReview the saved order details, confirm manual payments, contact the customer, update status, and print an invoice.For Store owners and administrators with order access02Cancel an order and restore stockCancel the right order safely and understand exactly when tracked stock returns to inventory.For Store owners and administrators with order access03Recover a consented abandoned cartCreate a limited recovery link without exposing cart contents or contacting customers without consent.For Pro stores with Customer or CRM permission04Manage customer CRM, segments, and promotionsUse order-derived customer profiles, bounded segments, and server-calculated promotions safely.For Pro stores with Customer, CRM, Marketing, or Export permission05Manage verified product reviews fairlyRequest, publish, answer, hide, or report delivered-order reviews without changing what the customer wrote.For Store owners and staff with customer or growth access