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Contact us

Talk to the Vacto team

Questions about building your online store, pricing, billing, or a partnership? Reach us by email or WhatsApp, or send a message using the form below. We usually reply within one business day.

Contact Vacto

Choose the mailbox for your message.

Vacto Support

support@vacto.shop

Account or store issues, technical support, and billing questions.

Suggestions & Reviews

review@vacto.shop

Product suggestions, feedback, reviews, and ideas to improve Vacto.

Official Channels

Response time

We usually reply within one business day. WhatsApp is typically the fastest way to reach us.

Contact form

Send us a message

Fill in your details and send them to us over WhatsApp or email — whichever you prefer. We usually reply within one business day.

How can we help?

Choose the topic that fits your message

Sales

Plans, features, and choosing the right fit for your business.

Technical support

Help with your store, themes, orders, or settings.

Billing

Questions about subscriptions, invoices, or payments.

Partnerships

Collaborations, integrations, and business partnerships.

General inquiry

Anything else you'd like to ask the Vacto team.