Help category
Troubleshooting
Diagnose common product, theme, payment, domain, storefront, and account problems.
Category guides
01Troubleshoot a failed image uploadCheck the file, upload state, plan capacity, and secure R2 ownership path before retrying.For Store owners uploading product, variant, theme, logo, or request images02Troubleshoot a suspended storeUse the seller dashboard to identify a billing or access suspension and restore the public storefront safely.For Store owners whose public storefront is unavailable